Terms and Conditions


1. Introduction


These Terms and Conditions govern access to and use of the website and the services offered by LOCKERS BILBAO-Moyúa. Access to and use of the website implies full acceptance of these terms and conditions, as well as our Privacy Policy.


2. Service Information


LOCKERS BILBAO-Moyúa (Tax ID: 30573547S) provides an online booking and sales platform for locker rental. The service is available to users who meet the conditions specified in these terms.


3. User Obligations


The user agrees to use the website and services lawfully, in accordance with current laws and these terms and conditions. The user must provide truthful and up-to-date information and is responsible for the confidentiality of their access data.


4. Purchase and Payment Process


The acquisition of our services is carried out through an online booking process. The prices and conditions of the services will be detailed on the website. Payment will be made through the platforms enabled for this purpose.


5. Right of Withdrawal


Under current regulations, the user has the right to withdraw from the contract within 14 calendar days without providing any reason. The withdrawal period begins on the day the reservation is formalized. To exercise this right, you must send a communication to LOCKERS BILBAO-Moyúa via email at moyua@milockerenbilbao.com or by any other means of communication that guarantees its receipt.

In case of withdrawal, the user must return any amount paid, and LOCKERS BILBAO-Moyúa will refund the amount within 14 days from the receipt of the withdrawal communication.


6. Online Dispute Resolution (ODR)


In case of a dispute, consumers have the option to use the European Union's Online Dispute Resolution (ODR) platform, available at http://ec.europa.eu/consumers/odr. This platform allows consumers to file complaints and resolve conflicts out of court.


7. Applicable Law and Jurisdiction


These terms and conditions are governed by Spanish law. Any dispute that may arise in connection with the website or the services offered will be submitted to the jurisdiction of the competent courts in the locality of the registered address of LOCKERS BILBAO-Moyúa.


8. Modifications to the Terms and Conditions


LOCKERS BILBAO-Moyúa reserves the right to modify these terms and conditions at any time, to adapt them to changes in applicable regulations or in its services. Any modification will be communicated through the website.


9. Contact


For any inquiries or complaints related to these terms and conditions, you can contact us through:

Email: moyua@milockerenbilbao.com

Contact Phone: 600 42 45 26

Registered Address: Calle Licenciado Poza number 6, ground floor, Bilbao

Owner: Vicente Espino Eguren